Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Walgreens' strategy of locking up merchandise — from deodorants to bags of M&M's — to deter theft has backfired, according to ...
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...
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Walgreens CEO Admits Locking Up Products Backfired, Sales Decreased
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at ...
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a hand-to-hand combat battle still, unfortunately." Wentworth spoke to analysts ...
"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.