Starbucks is set to report its fourth straight quarter of comparable sales decline on Tuesday, in what could be another blow ...

Beginning Monday, several policies are returning to Starbucks’ locations in United States and Canada — part of CEO Brian ...

Encouraging customers to stick around — if they’re paying — is among changes introduced by new CEO Brian Niccol to reverse ...

Several policies are returning to Starbucks' locations in United States and Canada, including free refills, as well as milk and sugar stations.

The Seattle-based coffee giant is changing how it serves customers. On Monday expect to see the return mugs and the condiment ...

Starbucks is to install panic buttons for staff as it cracks down on customers who sit in its shops or try to use its ...

Starbucks spent more than $72,000 on Niccol's controversial commute from his California home to the company's Seattle ...

Niccol, who was earlier the CEO of Chipotle, joined Starbucks in September 2024. He was granted a $5 million sign-on bonus ...

Starbucks is training staff how to de-escalate conflict after taking away a popular customer perk, and even installing 'panic ...

Long-term trends in consumer preference have put fast casual chains in a position to exploit price sensitivity, digital touchpoints and an appetite for human connection.

Starbucks is acting with urgency. Its North American locations rang up 5 per cent fewer transactions in 2024, the first annual decline since the pandemic year 2020. Same-store sales are expected to be ...