I needed assistance with something, and they patiently waited for an hour as I tried to reach out to the core department for support. Kendrick has made Verizon's customer service in Riverton ...

I filed complaints with the FCC and FTC (Report ... for 274.00 and that next bill would be 185.00 and called Verizon customer service and they couldn't explain anything.

Two Coloradans are challenging a law enabling the state treasury department to convert unclaimed property into funds that ...

If you're a Verizon customer ... Verizon's new service works, check out our CNET demo of Samsung's Galaxy S25's satellite texting for Verizon customers. Josep Jornet, a professor in the Department ...

US Social Security Agency Delays, Rolls Back Some Service Cuts After Complaints By Nathan Layne ... would review changes enacted by Elon Musk's Department of Government Efficiency, which has ...

“Verizon and ... in CR’s survey department. “The biggest reason for this is cost.” Some people reported that their new provider gave them better customer service, cellular coverage ...

He has opened a probe into Comcast over its DEI policies (“invidious forms of DEI discrimination”) and sent a letter to Verizon telling ... has reinstated formal complaints by various parties ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

SAN FRANCISCO - Verizon (VZ) said an AI assistant for the company's customer service representatives built using Google (GOOG) models had cut down on call times and freed them up to sell products ...

Telecom operator Verizon is enhancing customer service for over 115 million wireless connections using the Customer Engagement Suite, which includes AI-powered, human-assisted agents. Verizon ...

Verizon says Google AI for customer service agents has led to sales jump Verizon's strategic $20 billion acquisition of Frontier aims to bolster its fiber network. Integrating Google's AI models ...

Google's products (GOOGL) (GOOG) have improved the quality of customer service queries by 95% and helped increase sales for ...