"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
Federal regulators said in a lawsuit on Tuesday that the giant bank deliberately underpaid savings account interest, even as rates rose.
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
The Consumer Financial Protection Bureau accused the bank of “cheating” customers out of more than $2 billion by misleading them about interest rates.
A service disruption continues to hamper customers of Capital One, with some frustrated that they are unable to see their deposits. As of 8:04 a.m.
Capital One Financial posted higher revenue in the fourth-quarter, driven by higher purchase volume and a marketing push. The McLean, Va.-based financial holding company on Tuesday posted a net profit of $1.10 billion, or $2.67 a share, compared with $706 million, or $1.67 a share, for the same period a year earlier.
(Reuters) - Capital One Financial reported a 60% rise in fourth-quarter profit on Tuesday, as a higher income from interests helped the consumer lender.
Capital One Financial Corp. posted a higher fourth-quarter profit as net interest margins widened and credit-card loans increased.
A power outage and hardware failure at fintech FIS last week delayed deposits and payments at 27 banks, including Capital One.